Privacy Policy

Effective date: 23/12/2025
Last updated: 23/12/2025

Data protection is a priority to GD EQUESTRIAN LTD (Company number 14818864, legal address: Dept 5447a, 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP) (the “Company”, “Templfly”, “we”, “us”, “our”), the operator of templfly.com (the “Website” or “Platform”). We process personal data in accordance with the United Kingdom data protection law (UK GDPR) and the EU General Data Protection Regulation (“GDPR”).

By using the Website, you acknowledge that you have read this Privacy Policy. If you do not agree with any part of it, please stop using the Website and contact us.

1. General Information

This Privacy Policy explains the nature, scope, and purposes of the personal data we collect, use, and otherwise process, and describes your rights as a data subject. Unless stated otherwise, the Company acts as the data controller for personal data processed through the Website and in connection with our services.

2. Types of Information We Collect

2.1 Information We Receive from Collaborators (Contributors / Creators)

We may collect name, company name (if applicable), IP address, email address, phone number(s), identity verification details (for example, photo ID where legally required), social media URLs, payment details necessary to pay commissions or royalties, and survey responses (where applicable).

We use this information to administer collaborator accounts, verify identity, manage payouts, provide support, communicate, handle billing and records, prevent fraud, and improve our services.

2.2 Information We Receive from Customers

We may collect name, username, email address, phone number(s), billing country, and other contact information. We may also collect technical data about the device used to access the Website (browser, referring source, IP address), account activity, purchase history, support inquiries, and analytics data.

We may receive limited payment-related data from payment providers (such as cardholder name, PayPal email, billing country), transaction status, and basic transaction identifiers. We do not store full payment card details where processing is handled by third-party payment providers.

2.3 Information We Receive from Partners

We may collect partner names, company names, website URLs, phone numbers, billing addresses, company types, email addresses, identity verification details (where needed), and payout or payment information.

2.4 Information We Receive from Website Visitors

We may collect device type, browser, network connection details, IP address, cookies and similar technologies, and web analytics data. We may also collect personal information you provide via forms such as chat, ticketing, subscription, or contact forms.

2.5 Information We Receive via Chat, Phone Calls, and Other Indirect Means

We may collect names, email addresses, device and browser details, chat transcripts, call notes or recordings (where lawful and disclosed), and any other information you provide during a chat or call. We may request additional information to verify identity or troubleshoot issues.

3. Means of Collecting Personal Data

We collect personal data when you register, create an account, make a purchase, contact support, subscribe to updates, submit feedback, enter a survey, or otherwise interact with the Website.

We also automatically collect certain technical data when you navigate the Website, including via third-party sources that link to our Website.

4. Receiving Information from Third Parties

  • payment providers to process transactions and confirm payments;
  • identity verification and fraud-prevention services;
  • social login providers if you choose to log in using those services.

5. Purposes and Legal Bases for Processing

We process personal data for purposes including contract performance, legal obligations, legitimate interests, and consent where required.

5.1 Order Processing and Account Administration

To create and manage accounts, process purchases, deliver digital products, provide receipts, handle refunds, and manage support.

5.2 Provision and Improvement of Services

To operate the Platform, verify identity, provide support, send service messages, prevent fraud, analyze usage, and manage legal and operational matters.

5.3 Marketing (Where Permitted)

Where required by law, we request consent before sending marketing communications. Consent can be withdrawn at any time by contacting [email protected].

5.4 Legal Requests

To comply with legal obligations, lawful authority requests, protect rights, or prevent harm.

6. Disclosure of Personal Information

Personal data may be accessed by Company staff, service providers, payment providers, or authorities where required by law.

7. Storage and Protection of Personal Information

7.1 Storage Time

Personal data is retained only as long as necessary for legal, accounting, and fraud-prevention purposes.

7.2 Security Measures

We apply appropriate technical and organizational measures such as access controls and encryption. No system is completely secure.

8. Your Rights (GDPR)

You may have rights to access, correct, delete, restrict processing, object, withdraw consent, or lodge a complaint with a supervisory authority. Requests may be sent to [email protected].

9. Marketing Communications

You may opt out of marketing at any time using unsubscribe options or by contacting us.

9.1 Google Analytics

We may use analytics tools that rely on cookies. You can control cookies via browser settings and consent tools.

10. Cookies

Cookies are used for core functionality, security, and (where enabled) analytics and personalization. Consent is requested where required by law.

11. Third-Party Links

We are not responsible for third-party websites or their privacy practices.

12. Deleting Data and Account Closure

You may request account deletion by contacting us. Some data may be retained where required by law or for legitimate interests.

13. Children’s Privacy

The Website is not intended for children. If personal data is collected contrary to law, it will be deleted.

14. Changes to This Privacy Policy

Updates will be posted on templfly.com. Material changes may be communicated by email or on the Website.

For questions or concerns, contact: [email protected]