PRIVACY POLICY

Last updated: 16.06.2025

Data protection is of particular priority to GD EQUESTRIAN LTD (hereinafter referred as “Company”). The processing of personal data, including your name, address, email address or telephone number, will always comply with the General Data Protection Regulation (GDPR) and other data protection regulations applicable to Company.

By using our website, you automatically agree to the following terms and conditions. If you do not agree with any of the statements in this document, please contact us before using our website or any of its pages, folders and subdomains. We have the right to change our privacy policy without prior notice. Therefore, we advise all users to check this page regularly to be aware of its latest version.

1. General information

With this data protection statement, we inform the general public about the nature, scope and purpose of the personal data we collect, use and process. In addition, this data protection declaration contains information about the rights of website users.

As a data controller and processor, Company has implemented numerous technical and organizational measures to ensure the complete protection of your data on the Company website and all of its subdomains. Since data transmission over the Internet can have security gaps, not only absolute protection is required. In addition, every data subject is free to transmit personal data to us by direct and indirect means, such as e-mail or telephone support.

2. Types of information we collect

2.1. Information we receive from authors

We may collect the author’s name, company name, IP address, email address, phone number(s), photo ID, social media account URLs, payment information, and responses to surveys initiated for research purposes.

2.2. Information we receive from customers

We collect customer name, username, email address, phone number(s), physical location, and contact information. We may also collect device and interaction data, payment-related information, and analytics data.

2.3. Information we receive from partners

We collect partner names, company names, website URLs, phone numbers, billing addresses, email addresses, photo IDs, and payment information for verification and cooperation.

2.4. Information we receive from website visitors

We collect data such as browser and device type, IP address, cookies, and analytics data. Visitors may also submit personal information through forms.

2.5. Information we receive through chat, phone calls and other indirect means

We collect names, emails, device/browser details, chat transcripts, and any other information shared by users for support or verification purposes.

3. Means of collecting personal data

We collect data when users register, place orders, subscribe, submit feedback, complete surveys, or use contact forms. Data is also collected automatically through web navigation.

4. Receiving information from third parties

We may receive financial or identity information from payment providers, third-party platforms like Google or Facebook, or from fraud detection services to enhance security and verification.

5. Cases of use of personal data

5.1. Order processing

We need your information to verify identity and accurately process purchases.

5.2. Provision of services

• Providing services and verifying login/account access
• Technical and general support
• Sending offers, updates, and news
• Preventing fraud and enforcing policies
• Improving UX/UI and service quality

5.3. Use of information requiring user consent

We may send marketing info or personalize offers with your consent. Consent can be withdrawn at any time.

5.4. Legal inquiries

We may share your data to comply with legal obligations, court orders, or law enforcement requests.

6. Disclosure of personal information

Information may be shared with employees and authorized third parties. Disclosure may occur with user consent, for software support, service provision, or legal compliance.

7. Storage and protection of personal information

7.1. Storage time

Data is stored as long as necessary for service provision and compliance. Deletion may be requested, but could result in account deactivation. Some data may be retained for legal reasons.

7.2. Security measures

• Limited access and anonymization where possible
• Secure servers and SSL encryption
• Strict identity checks for private data access

We are not responsible for user actions that bypass our privacy settings or data shared publicly or through third-party platforms.

8. Privacy management

Users may access, update, restrict, object to, or delete their personal data. In some cases, restrictions may apply due to legal obligations. Unresolved concerns can be reported to data protection authorities.

9. Marketing use of your personal information

With consent, we may send marketing materials. Users can opt out via unsubscribe links or by contacting us at [email protected].

9.1. Google Analytics

We use Google Analytics, which collects cookie-based behavioral data. Users can block cookies via browser settings to opt out. Google may share this data under certain conditions.

10. Cookies

Cookies help provide full website functionality and analytics. Users can manage cookie preferences and opt out of non-essential cookies. Necessary cookies remain enabled for core functions.

11. Integration of your public information by third parties

We are not responsible for how third-party websites handle your data. Users should consult third-party privacy policies when leaving our site.

12. Deleting data

Data is stored only as long as needed. If unused for 6+ months, accounts and related data may be deleted. Users may also request deletion via email (processed within 2 weeks).

13. Children’s privacy on the Internet

Children under 13 may not use our website or submit data. If discovered, accounts and data will be deleted. Contact us if you believe we have collected data from a child.

14. Changes to our Privacy Policy

We may update this policy at any time. Notices will be posted on this page and emailed when necessary. For questions, contact [email protected] — we reply within 15 days.

Company: 

GD EQUESTRIAN LTD
Company number 14818864
Dept 5447a 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP 

CEO: Romero Alcaniz Francisco