TERMS AND CONDITIONS
Effective date: 23/12/2025
Last updated: 23/12/2025
1. General Information
These Terms of Use (“Terms”) govern your access to and use of templfly.com (the “Website”) and your purchase and use of digital templates and related digital assets (the “Products”).
By accessing the Website, creating an account, purchasing, downloading, or otherwise accessing any Product, you confirm that you have read, understood, and agree to be bound by these Terms, together with any separate licence terms made available to you for the relevant Product (the “Licence Terms”).
In these Terms, “Templfly”, “we”, “us”, and “our” refer to GD EQUESTRIAN LTD (Company number 14818864, legal address: Dept 5447a 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP).
2. Definitions
Website: templfly.com and any official pages operated by Templfly.
Products: digital templates, template kits, bundles, and other digital assets made available on the Website.
Order: your purchase of a Product or Products via the Website.
Customer / you: the person or entity using the Website and/or purchasing Products.
Wallet: a prepaid balance you may add to and use solely to pay for Products on the Website. The Wallet is a technical feature for advance payment and does not constitute electronic money or a regulated payment service.
Licence Terms: the separate licence document(s) or licence summary shown on the
Product page, at checkout, and/or in your account, which govern how you may use a Product.
The Wallet is a technical feature for advance payment and does not constitute electronic money or a regulated payment service
3. Entire Agreement and Priority
These Terms, together with any applicable Licence Terms, form the entire agreement between you and Templfly in relation to your use of the Website and your purchase and use of Products, and supersede any prior discussions or representations relating to the same subject matter.
If any provision of the Licence Terms conflicts with these Terms solely in respect of permitted use of a specific Product, the Licence Terms shall prevail for that Product. All other matters remain governed by these Terms.
4. Contracting Party; Merchant of Record; Our Role
All Orders on the Website are made directly with Templfly. Templfly acts as merchant of record and as principal contracting party for all Orders. You contract solely with Templfly, and Templfly is responsible for order processing, digital delivery, billing administration, and handling of customer queries and disputes, subject to applicable law.
We make Products available based on arrangements with relevant rightsholders and/or licensors and are entitled to sell Products and grant end-user licences in our own name. For the purposes of your use of Products under the applicable Licence Terms, Templfly is the licensor.
5. Orders and Contract Formation
Placing an Order constitutes an offer by you to purchase the relevant Product(s). A contract is formed when we confirm the Order and make the Product available for download or access (whichever occurs first).
We may refuse, suspend, or cancel an Order where permitted by law, including where we reasonably suspect fraud, unauthorised payment use, chargeback abuse, or a breach of these Terms. If we cancel an Order after payment has been taken, we will handle the matter in accordance with applicable law and any mandatory rights you may have.
Order confirmation does not guarantee availability until the Product is made available for access or download
6. Digital Products and Licensing
6.1 Products are licensed, not sold. Except for the licence expressly granted under the applicable Licence Terms, no intellectual property rights are transferred to you.
6.2 Subject to your payment and ongoing compliance with these Terms and the applicable Licence Terms, Templfly grants you a non-exclusive, non-transferable, revocable licence to access and use the Product as permitted by the applicable Licence Terms.
All intellectual property rights in and to the Website and Products are owned by or licensed to Templfly. Except for the limited licence granted under the applicable Licence Terms, no rights are granted to you.
6.3 The scope of permitted use (including any limits on projects, seats/users, commercial use, redistribution restrictions, and other conditions) is governed by the applicable Licence Terms. If there is any conflict between these Terms and the Licence Terms regarding permitted use of a specific Product, the Licence Terms will prevail for that Product.
7. Delivery and Supply of Digital Content
Supply of a Product occurs when the Product is made available to you for download, access, or use via your account, regardless of whether you choose to download or access it immediately.
You are responsible for ensuring you have the necessary software, hardware, device capability, and internet access to receive and use the Product.
For the purposes of UK consumer law, supply occurs at the moment the Product is first made available to you
8. Permitted Modifications
You may modify a Product only to the extent reasonably necessary for your permitted use under the applicable Licence Terms. Any modified version remains subject to these Terms and the applicable Licence Terms.
9. Prohibited Use
Unless your applicable Licence Terms expressly permit it, you must not:
a) resell, redistribute, sublicense, share, rent, lease, or otherwise make Products (modified or unmodified) available to third parties as standalone files;
b) upload Products (modified or unmodified) to any repository, “template library”, stock platform, or other service where third parties can download, extract, or reuse them;
c) remove or alter copyright notices, licence identifiers, watermarks, or other proprietary notices included in the Product files or shown on the Website;
d) use the Products or the Website in a way that is unlawful, misleading, or infringes another person’s rights.
10. Accounts and Use of the Website
You may need an account to access certain Website features or Products. You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out under your account. You must notify us without undue delay if you suspect unauthorised access or misuse.
Where you use the Website on behalf of a business or other entity, you confirm that you have authority to bind that business or entity to these Terms.
You must not use the Website if you are not legally capable of entering into a binding contract. If you are under 18, you may only use the Website with the involvement and consent of a parent or legal guardian (to the extent permitted by applicable law).
11. Pricing, Taxes, and Payments
11.1 Prices are displayed in the currency shown at checkout. We may change prices at any time, but price changes will not affect Orders already paid.
11.2 Taxes (including VAT) may apply depending on your location and the nature of the Product and will be displayed before you submit your Order where required by law.
11.3 You authorise Templfly (and/or our payment processors) to charge your selected payment method (or Wallet balance) for the total amount shown at checkout, including any applicable taxes and fees. You agree to provide accurate and complete billing information and keep it up to date.
12. Immediate Supply and Express Consent to Loss of Cancellation Right for Digital Content
If you are a consumer and the Product is digital content supplied immediately (for example, by instant download or instant access), then by clicking the button to pay (or equivalent wording at checkout) you:
a) expressly request and consent to immediate supply of the digital content, and
b) expressly acknowledge that, once supply begins, you will lose any statutory right to cancel that would otherwise apply to digital content.
If you do not agree, do not complete the purchase.
Accordingly, once supply has begun (including where download or access is made available immediately), you will not be entitled to a refund for that Product except where required by law, including any mandatory rights you may have where digital content is faulty, not as described, or otherwise fails to meet applicable legal requirements.
This does not affect your statutory rights in relation to digital content that is faulty, not as described, or does not function as required under applicable consumer law
13. Wallet and Prepayments
13.1The Wallet is a system that allows you to make prepayments to be applied towards future Orders on the Website.
13.2 Your Wallet is not a bank account, a trust account, a deposit, or a regulated payment account. No interest accrues on Wallet balances.
13.3 We are not required to hold Wallet funds in a separate account from our general corporate funds. Wallet prepayments may be commingled with our operational funds.
13.4 Wallet balances can only be used to purchase Products on the Website and are not redeemable for cash, except where required by law.
13.5 Express acknowledgement on top-up; refunds of Wallet top-ups
By clicking the button to top up your Wallet (or equivalent wording), you expressly agree that Wallet top-ups are advance payments for digital purchases. A Wallet top-up becomes non-refundable once any portion of the Wallet balance is used to complete an Order. This does not affect any mandatory rights you may have under applicable law. Nothing in this section affects any mandatory consumer rights you may have under applicable law
14. Anti-Fraud and Order Security
We may suspend, delay, or cancel Orders for verification and anti-fraud checks. We may request additional information to confirm identity or payment authorisation. Where we reasonably suspect fraud, unauthorised payment use, or chargeback abuse, we may refuse service, cancel Orders, suspend accounts, and/or restrict access to Products, subject to applicable law.
15. Third-Party Services
Some Products may require or recommend third-party services or software. Those third parties are not controlled by us, and your use of third-party services is governed by their terms and policies. You are responsible for ensuring compatibility and compliance with third-party requirements.
16. “As is”
Products and the Website are provided “as is” and “as available”, without warranties of any kind to the maximum extent permitted by law, including (without limitation) implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Nothing in these Terms limits any warranties that cannot be excluded under applicable law.
17. Compliance With Laws
You must comply with all applicable laws and regulations in connection with your use of the Website and Products, including any applicable export control and sanctions laws. We may restrict access or take other actions where we reasonably consider it necessary to comply with law.
18. Errors, Corrections, and Changes to the Website and Products
We do not guarantee that the Website will be uninterrupted, secure, or error-free. We may modify, update, suspend, or discontinue any part of the Website, features, pricing, Products, or content at any time, subject to applicable law. Changes will not affect licences already granted for completed Orders, except where termination is permitted under these Terms or applicable law.
19. Termination and Suspension
We may suspend or terminate your access to the Website and/or your licences to Products if you materially breach these Terms or the applicable Licence Terms, or where permitted by law. Upon termination, you must cease any use of Products not permitted to continue under mandatory law or the applicable Licence Terms.
20. Limitation of Liability
To the maximum extent permitted by law, Templfly and its affiliates will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or related to your use of the Website or Products.
Nothing in these Terms excludes or limits liability where such limitation is prohibited by law, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence.
21. Notices and Communications
We may provide notices and communications to you via the Website, your account, or by email (where you have provided an email address). You are responsible for keeping your contact details up to date.
22. Severability and Waiver
If any provision of these Terms is held to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure or delay to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
23. Third Party Rights
A person who is not a party to these Terms shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.
24. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any dispute or claim arising out of or in connection with these Terms, the Website, or any Order shall be subject to the exclusive jurisdiction of the courts of England and Wales.
25. Changes to These Terms
We may update these Terms from time to time. The latest version will be posted on the Website and will apply from the date it is posted. If you continue to use the Website after changes are published, you are deemed to have accepted the updated Terms.
26. Other Policies
Our Privacy Policy and Refund Policy are provided as separate documents on the Website.